Terms And Conditions

Terms and Condition

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).

When you place an Order with us, then subject to your rights to cancel or return the items, you commit to buy the items described in that Order, at the price indicated including any delivery fees, taxes and duties where applicable.

Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Items in your Website cart are not reserved until your Order is paid for.

Payment for Goods and related delivery charges must always be made in advance and you will be prompted to pay during the order process.

We currently accept the following tender types for Orders placed on our Website: VISA and MASTERCARD. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorized, the payment method is not valid or where we do not think you are authorized to use to utilize the relevant tender type.

 

Delivery/Shipment Policy
• Zadina will deliver your order within the next day for all orders placed before 8pm in the central areas of Dubai and Abu Dhabi.
• You will receive a Shipment Confirmation once your order has been shipped containing your tracking number(s)
• For deliveries to other Emirates and to remote areas* we aim to deliver within 2-3 days
• Zadina.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE
• Multiple transactions may result in multiple postings to the cardholder’s monthly statement.


*Al hamra, Al mirfa, Al Ruwais, Ghayathi, Liwa, Lulu island, Madinat Zayed, Sir baniyas, Tarif junction, Delma, Gheweifat, Ghiyathi, Habshan, Hamim, Jazeerat al lulu, Liwa region, Sila, Sir bani yas, Tarif, Umm al ashtan, Masfut, Abu krayyah, Ain al fayda, Al ajban, Al araad, Al khazna, Al quaa, Al saad, Remah al ain, Saa, Abu samrah, Khazna, Rimah, Al marmoom, Al yufrah 1, Al yufrah 2, Enkhali, Saih shuaib 1, Saih shuaib 2, Saih shuaib 3, Saih shuaib 4, World islands, Yaraah, ūd al bayḑā, Dubai heritage vision, Dic dubai industrial city, Dubai parks and resorts, Jebel ali hills, Dibba al-hisn, Hatta, Adhen village, Al aqah area, Al halah, Al qurayyah, Dafta, Kadra, Shawkha, Siji, Dafran al khor, Khatt, Khor khwair, iwa badr, Mudfuk, Adan, Al jeer, Tawain-crusher area, Wadi baniyan tree, Saif zone, Sharjah airport.